WARRANTY & REPAIRS
Tents Destined for a Lifetime of Camping Adventures - Not the Landfill
Making happy campers is our top priority, and we’re committed to doing everything we can to ensure you have an excellent Springbar® camping experience. Camping in the wild is hard on your gear and things don’t always go according to plan. Maybe a boy scout decided to test the sharpness of his pocketknife on the wall of your tent, or maybe you accidentally backed over the ridgepole with your truck—whatever happens out there, we can help fix it.
Springbar® Tents are built to last and built so they can be repaired. For small tears and holes, we offer DIY patch kits for the roof canvas, wall canvas, window mesh, and the vinyl floor material. We also stock replacement poles and parts. For larger tears and damage, our collaboration with Kirkham’s full-service sew shop enables us to make repairs to make your Springbar® tent as good as new. In an age when most tents are built to be disposable, a durable tent that can be repaired is a radical approach.
If you need a repair, please contact us at firstname.lastname@example.org and we’ll work with you to get it fixed.
Lifetime Warranty on Defects in Materials and Craftsmanship
Springbar® Tents are backed by a Limited Lifetime Warranty that covers defects in materials and craftsmanship. At our option, we will repair or replace anything we deem to be defective at our cost. The warranty does not cover damage caused by improper use, or wear and tear that is normal during the lifespan of a tent.
For warranty inquiries, send us email or give us a call.